Terms and Conditions —

Effective Date: May 29, 2025
Location: Renmark, South Australia
Website: www.odysseyhouseboat.com.au

1. Booking and Payment

  • A deposit of $500 is required within 48-hours to secure your booking.

  • The full balance is due two (2) weeks prior to your hire date.

  • Payments can be made via bank transfer once confirmation is received.

2. Bond

  • A refundable bond of $1500 is required before departure to cover any damage, loss, or excessive cleaning.

  • The bond will be refunded within seven (7) business days of your return provided the vessel is returned in acceptable condition. (Fuel may be deducted from this bond)

3. Cancellations & Refunds

  • Cancellations made within two (2) weeks prior to the hire date, the $500 deposit and 10% of the total hire fee will be forfeited. However, if the vessel is rebooked for the same period, these fees may be waived or refunded back to the customer.

  • No refunds will be issued for early returns, poor weather, or failure to arrive.

4. Hire Period

  • Hire time begins at 2pm on the agreed date and ends at 9.30am on the final day of the booking.

  • Late returns may incur additional charges, so please allow sufficient time to return the vessel by the appropriate time. Additional fees may be charged at the owners’ discretion.

  • Please ensure houseboat is returned on time and in the condition, it was received.

5. Safety & Responsibility

  • The hirer shall not permit any persons to operate the houseboat who:
    (a) Is under the age of 18 years;
    (b) Does not have a valid driver’s licence;
    (c) Is under the influence of drugs or alcohol; or
    (d) Who has not been given instructions in respect of the relevant navigation rules and regulations.

  • A full safety briefing and vessel induction will be provided before departure.

  • The Hirer is responsible for the boat and all persons onboard during the hire period.

  • The number of guests on board must not exceed the vessel’s maximum berth capacity at any time.

  • River maps situated on boat.

  • Life jackets are supplied to all guests.

  • Induction of houseboat will be completed upon arrival.

  • Car parking is available at the mooring.

  • Engaging in unsafe behaviour may result in the hire being terminated without a refund.

6. Damage, Cleaning & Loss

  • Any costs incurred due to damage, loss, or excessive cleaning will be deducted from the bond. If these costs exceed the bond amount paid, additional charges will apply.

  • Please report any issues or breakages as soon as possible.

  • The Hirer is liable for any loss or damage to the houseboat, its furnishings, fixtures, equipment or third-party property caused by negligence, misuse or failure to comply with these terms.

  • The hirer is liable for any other amounts not limited to the security bond, including damages to other persons’ property.

  • We accept no liability for loss or damage to personal property, or for any injury sustained during the hire period, except as required by law.

7. Fuel

  • The vessel is supplied with a full tank of fuel. The cost of fuel used during the

    hire period will be deducted from the bond or billed separately.

8. Pet

  • Pets are not allowed.

By confirming your booking, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.